Terms of Service

Last updated: May 26, 2025

By using our services or website, you agree to
the following terms:

1. Service Overview

Pilgrim Privé offers curated Hajj and Umrah pilgrimage packages, spiritual concierge services, and heritage experiences.

2. User Responsibilities

You agree to:

  • Provide accurate personal and travel information
  • Comply with relevant travel and visa regulations
  • Use our services respectfully and lawfully

3. Bookings & Payments

  • All bookings require a deposit and full payment by agreed deadlines
  • Prices are subject to change based on availability and external factors
  • Cancellations are subject to our refund policy (available upon request)

4. Limitation of Liability

While we strive for excellence, Pilgrim Privé is not liable for unforeseen circumstances such as travel delays, force majeure, or third-party service disruptions.

5. Intellectual Property

All content on our website, including branding, images, and app technology, is the property of Pilgrim Privé and may not be reproduced without permission.

6. Modifications to Terms

We reserve the right to update these terms. Continued use of our services constitutes acceptance of any changes.